Terms and Conditions

Welcome to AutoRMS, a proud member of the Bears Auto Group. By using our services, you agree to abide by the following terms and conditions. Please read these terms carefully, as they outline your rights and obligations in relation to our services.

1. General Terms

By engaging our services, you acknowledge and agree to be bound by these terms and conditions.

These terms are subject to change without notice. The most recent version will always be available on our website, and your continued use of our services constitutes acceptance of any updates.

2. Services Offered

AutoRMS provides professional automotive services, including but not limited to:

  • Hail Repairs
  • ADAS Calibrations
  • Paint and Panel Services
  • Windscreen Repairs and Replacements
  • NDIS Vehicle Modifications
  • Auto Electrics

3. Payments and Pricing

  • All pricing for services will be confirmed prior to commencement. Quotes provided are valid for a period of 30 days unless otherwise specified.
  • Payment is required upon completion of the service unless prior arrangements have been made.
  • We accept various payment methods, as specified on our website or in-store.

4. Warranty and Guarantee

  • AutoRMS stands by the quality of its services. Warranty terms are specific to the type of service and parts used. Please contact us for detailed information on warranties applicable to your service.
  • The warranty does not cover damage resulting from misuse, neglect, or external factors outside of our control.

5. Refunds and Cancellations

  • For details regarding refunds, please refer to our Refund Policy.
  • Cancellations must be made at least 24 hours prior to the scheduled service to avoid cancellation fees.

6. Customer Responsibilities

  • It is the customer’s responsibility to provide accurate information about the vehicle and the required service.
  • Customers are expected to collect their vehicle promptly upon completion of the service.

7. Liability

  • AutoRMS is not liable for damage caused by external factors or any pre-existing conditions that were not disclosed prior to the service.
  • While we take all precautions to ensure the safety of your vehicle, AutoRMS is not liable for incidents outside of our direct control.

8. Privacy and Data Handling

Any personal information provided to AutoRMS is handled in accordance with Australian privacy laws. For more details, please refer to our Privacy Policy.

9. Intellectual Property

All content on the AutoRMS website, including text, images, and branding, is the intellectual property of AutoRMS and Bears Auto Group. Unauthorised use or reproduction of this content is strictly prohibited.

Contact Us

If you have any questions regarding these terms and conditions, please reach out to us via email or phone. We value your trust and look forward to providing you with exceptional service.

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